All children fall and bump themselves so it is crucial that they receive the right treatment. Emergency medication for serious conditions (i.e. allergies) will be stored accordingly on discussions with parents/staff. This will be easily accessible in case of emergency. Staff would seek appropriate advice from parents on administering this medication if required.
A number of our staff are First Aid qualified and are required to maintain their certificate. First Aid boxes are available around the premises and are fully stocked.
All accidents will be recorded on accident sheets. Parents are asked to sign the sheets when collecting their child to acknowledge that they have been told about the accident.
The accident sheet will record the following information:
- Child’s name
- Date of accident
- Circumstances of accident
- Extent of injuries
- What first aid was given by staff?
- Which member(s) of staff dealt with the accident?
- Signature of parents acknowledging that they have been told about the accident
If the accident is serious enough that the staff sl that further medical help is needed, the child will be taken to the nearest Accident and Emergency department, or walk-in centre. If deemed necessary an ambulance will be called. Two members of staff will accompanying the child and take the child’s records which will contain details of the child’s doctors and any allergies that they may have. Parents will be contacted immediately so that they can join the child and member of staff at the hospital. The Nursery Manager will be made aware of any serious injuries and will investigate accordingly.
Any serious accidents or incidents will be reported to RIDDOR and OFSTED and SOCIAL CARE
RIDDOR contact information. Online details-www.hse.gov.uk/RIDDOR phone-0845 300 9923
OFSTED contact information. Phone- 0300 123 1231
SOCIAL CARE contact information-02392 839111
Tel: 020 8296 2000
St Helier Hospital
Tel: 020 8296 2000
Parents will be contacted immediately with head injuries so they can decide on medical attention or collection.
If an injury has taken place at home, then the parents are required to fill in an incident sheet and sign it. This will prevent staff mistaking any injuries that happen at the Nursery with those that have happened elsewhere.
The accident sheets are reviewed regularly by the Nursery Manager to identify risk areas or problems with equipment.
Whizz Kidz Nursery promotes the best care possible, so all medication that is required by a child must be recorded before staff can administer this medication. It is the parent’s responsibility to ensure that staff are aware of any medication that has been administered before attending, and why it has been given so to prevent overdose of medication.
Medication will be stored as advised on the packaging. Staff will not administer any medication that is out of date. All medication will be administered according to instructions on the packaging. A form for parents to fill in and sign is available at the Nursery when you drop your child off. This will ask parents for the following information:
- Child’s name
- Name of medication and reason for medication
- Time that medication is required
- Amount of medication required
- Parent signature
- Staff’s administers signatures
Staff who have taken medication from parents or carers must sign the form and obtain the signature of the Nursery Manager. All short term medication will be stored in either the office cupboard or the fridge, and details displayed on the white board. The staff administrating the medication will be NVQ 3 qualified and a member of staff will witness the medication being given.
If a child is regularly on medication (e.g. asthma inhalers etc.) then a letter is required from parents to give permission for staff to administer this on a regular basis. Staff will then complete a medication form to advise when this medication has been given to the child, and parents must sign the form to acknowledge this.
Non prescribed medication such as Calpol, teething-gels, etc may be provided for children and will be documented in the same way as prescribed, but will only be administered at the Nursery Manager’s discretion. The Nursery will contact parents to advise if their child has a temperature or is feeling unwell, and the parent will be asked whether administration of any pain relief can be given.If the nursery gives calpol parents will be asked to collect their child.
Non prescribed medication will not be administered on a regular basis.
Whizz Kidz Nursery aims to be accessible to children and families from the local community.
We will ensure that the Nursery’s existence is known in the local community by advertising where all can see e.g. notice boards.
We will coordinate a waiting list on a first come first served basis.
We aim to make all mothers and fathers welcome, plus other carers, relations and people from all ethnic, religious and social groups, with and without disabilities.
We will strive to be flexible when looking to accommodate the needs of the individual children and their families.
Whizz Kidz Nursery recommends that each child attends for a minimum of two sessions per week.
The Nursery however reserves the right to refuse admission with just cause.
All children exhibit unique behaviours, and we recognise that changes in behaviour are often a result of a challenging change in the child’s environment or changes to their circumstances.
Positive behaviour is promoted by all staff through encouragement and reward as appropriate to the age of the child and their level of development.
Most children at times may demonstrate negative behaviour, whether verbally or physically e.g. hitting, name calling etc. However, this behaviour may simply be due to them still exploring their emotions and learning what is socially acceptable and what is not.
When such occasions of negative behaviour arise, Whizz Kidz Nursery will fully and understandingly support the child. Our staff will take a sensitive approach to explain to the child why their behaviour is unacceptable.
Unacceptable behaviour is managed through a tailored approach to each child’s individual needs, as methods used for some children may not prove to be effective for others. Parents, carers and Nursery staff will work together to understand what works best for each child.
Positive behaviour like sharing, good manners, washing hands etc, will be encouraged.
Restraining a child will only occur for the safety of the child if it is deemed that their behaviour is likely to cause injury to themselves or another person or property. This will be logged in the incident book and signed by parents.
- Name calling, swearing
- Physical harming of others
- Repetitive damage of the Nursery or another child’s property
Whizz Kidz Nursery operates a camera, mobile phone and recording device policy in order to protect children, protect staff from allegations and maintain high standards of care within the setting.
- The Nursery forbids the use of mobile phones, personal cameras and recording devices by staff members, students, volunteers and visitors to the setting.
- Any personal devices that are brought into the setting should be placed on silent off, signed into the book and placed in the office.
- Staff members, students and volunteers may access personal devices during breaks however they are only to be used in the staff room.
- Any staff member, volunteer or student found to be using mobile phones or recording devices whilst not on a scheduled break will have the device confiscated by management and disciplinary procedures will be carried out.
- Children will only be photographed using the nursery camera and play cameras provided for the children. Cameras are to be handed in to management at the end of the working day to be locked away.
- Photographs are uploaded onto secure computer which is to stay on nursery premises unless being serviced.
- Children will only be photographed if written consent has been obtained.
- Any events such as Nativity Shows or any other shows provided by the children to their parents. If all parents have provided consent then parents are allowed to use their own camera, mobile phone and recording device to record this special event provided by the children.
For parents’ added piece of mind, we have installed cameras that provide a live feed of the nursery’s activities throughout the day. This is only accessible to enlisted parents through a secured password protected site. Each parent will be provided with a unique password to login online to view the camera feed. Parents must not disclose their password to anyone else, and must immediately change their password and/or inform the Nursery Management team if their password has become compromised. CCTV is NOT installed in the toilets, the nappy changing area, or any changing areas.
Whizz Kidz appreciates that at times during the day parents may wish to just check up on their child just for their own piece of mind.
This is extremely unlikely, but something we must plan for regardless. If a child were to go missing, all staff is equally responsible in ensuring the safety of the child and knowing where they are.
In the extremely rare event that a child is reported missing the following actions will occur:
- One member of staff will watch over the rest of the children with as little disruption possible, whilst the rest of the staff search the immediate surroundings. The most senior member of staff will assign other staff to cover all possible areas, especially “cubby hole” areas, such as the toilets, sleeping areas, shelves of toys, under tables etc.
- If after a thorough search it proves unsuccessful in finding the child, the emergency services and the parent / carer will be contacted.
- The parents will be updated periodically every ten minutes of progress.
- On the arrival of the emergency services and the child’s parent / carer the Manager will be responsible for informing them of all information in respect to the missing child and what action has been taken.
- Once the missing child has been located, a thorough investigation will take place to examine how it was able to occur and to put immediate measures in place to ensure it does not happen again. This will then be put into a report by the Nursery Manager to be sent to OFSTED.
Whizz Kidz Nurseries adheres to the following common sense preventative measures in order to minimise the risk of a child going missing:
- Front door locked and latched.
- Windows secured
- Staff vigilant
- Registers and children counted at regular intervals.
- Staff registering each child’s arrival and departure.
- Key People of new children always take extra precautions in being aware of the children’s whereabouts, ensuring they know the boundaries of where they can and cannot go.
- Parents are advised of our security procedures and will be given opportunity to discuss any concerns, particularly if their child has an adventurous nature.
- Parents are made aware of the need of supervision of children at all times especially of their responsibility to ensure their child’s arrival and departure is noted by a member of staff.
- Children are always counted before they go outside to play, then again when they line up to come back indoors. A member of staff will always be at the end of the line to ensure no children are left outside.
In looking to provide the best of care to all the children, Whizz Kidz cannot accept sick children at the Nursery, especially when they may be contagious to others.
It is the parent’s responsibility to ensure their child does not attend the Nursery and put other children/staff at risk. If a parent continually sends a sick or unwell child to the Nursery, unfortunately we will be forced to review the child’s place.
You are requested to report all absences due to sickness to the staff at the nursery before your child is due to attend.
Following an absence for sickness, please use the following guidelines before bringing your child back to the Nursery:
Colds and Flu: The child’s temperature should have returned to normal and they should feel fit and healthy
Conjunctivitis (usually 48 hours): Cream must have been received from the doctor and
treatment should have commenced. Eyes should not have any discharge.
Chicken Pox (usually 5 days): All spots must be completely scabbed over.
Impetigo: Medical advice should have been sought. Sores must not
Hand, Foot and Mouth: All sores must have been treated by a doctor. Sores should not be weeping.
Head lice: Children will not initially be sent home, although parents will be notified so that treatment may begin as soon as the child gets home. A child’s hair must be tied back (if long enough) to minimise spread. Letters will be sent home to the group.
Measles: Rash should have cleared and the child should be acting healthy .
Sickness/diarrhoea: At least 48 hours should pass since the last bout.
Temperature: If any child’s temperature reaches 39c or above, parents will be contacted for medical advice or collection (a child’s normal temperature is 37c).
Unknown rashes: Medical advice must be sought
Broken limbs / Stitches: This will be discussed with parents based on medical advice and on the individual child’s needs.
If your child needs medication whilst at the Nursery, please see the policy regarding administration of medication.
You will be contacted by a member of staff to collect your child if they become ill whilst at Nursery. The child will be cared for by a member of staff in a quiet area away from other children until parents / carers arrive.
If a child has a significant illness, or serious injury resulting in disability; or a death of a child, the Nursery will contact the Department of Health and Ofsted.
- It is the parent’s responsibility to keep the nursery informed of any change of details after the initial induction has been completed. The Nursery will review the records annually and provide forms to be updated if necessary. Staff are also responsible for the informing the management of any changes to their details.
- The Nursery maintains all records, policies and procedures required for safe and efficient management of the setting and to meet the needs of the children.
- The Nursery records and keeps confidential files on each child attending.
- The Nursery provides personal information to the Local Authority about children attending that receive entitlement to Early Years provision as part of the Early Years Census.
- The Nursery records information about the Ethnicity of all children attending, however only if a parent or carer chose to disclose this information.
- The Nursery records any child’s learning difficulties and disabilities status.
Whizz Kidz Nurseries have procedures in place to implement the CAF. All families using the nursery will undergo a pre-assessment CAF on induction during their second settling in session; this is only undertaken with the parent’s permission.
In the event that the pre-assessment highlights any areas of need, the Nursery Manager will identify whether the Nursery can support the family by putting additional services into place or whether the needs fall outside of tier one. In this instance a full CAF will be used as an assessment tool to understand the tier of need as detailed below. If during the assessment process the child is believed to be in significant harm then the Safeguarding Policy/ Procedure should be followed immediately.
If the child or family’s needs fall into the tier two categories then the CAF will be used as the referral tool to access the relevant professionals. Families falling into tier three level of need will again be referred to relevant agencies. In some circumstances more than one agency will be required and this will be highlighted on the CAF.
The parent will be given the option to choose a ‘lead professional’ and this person will be responsible for arranging liaisons with other agencies. The individual initiating the CAF does not automatically become the lead professional. The parent, or in some instances the child, will be encouraged to select a professional who they trust.
Before the CAF is undertaken, the Nursery Manager should contact the joint action team 0845671 0271 as there may already be a CAF in place. At this point the Nursery can make themselves known and describe their involvement with the family. This is also the time to inform the facilitators that a CAF has been started.
The CAF is used as a method of assessment and is used alongside the safeguarding policy. If anyone has serious concerns about the wellbeing or safety of a child they should follow the Safeguarding Policy/ Procedure without delay.
At Whizz Kidz Nurseries we aim to provide the highest level of child care, and we welcome suggestions on how to improve our nursery at any time.
Make concerns know:
A parent with any concerns should first of all talk over any worries with their child’s Key Person. If the parent felt unable to discuss this with the Key Person then please speak to the Nursery Manager. Most complaints should be resolved informally at the initial stage.
If you feel that you cannot approach Whizz Kidz Nurseries then you can also contact:
Local Authority Early Years on 023 92 688833.
Social Care on 023 92839111 or (out of hours) 0845 600 4555 Children & Family.
A parent has the right to contact the Ofsted helpline if they so wish to tell them that the childcare is good, can it be made better or if you have any concern:
Tele: 0300 123 1231
We believe that it is in the best interests of the nursery and parents and children that all complaints should be taken seriously and dealt with fairly.
Confidentiality is very important for the children, the parents / carers, and also for the Nursery staff. The staff will never discuss a child with another parent / carer.
It must be noted that on occasion, if it is in the interest of the child, then the Nursery will break this confidentiality and take appropriate action. In the event that such action is necessary, the Nursery Manager will authorise this, but will only share information with staff on a “need to know” basis.
If at any time a parent wishes to speak to a member of staff about sensitive issues, staff will be pleased to allocate a time and appointment.
All Nursery staff will remain professional at all times.
Children’s records are kept in a locked filing cabinet, which is only accessible by staff. Parents are welcome at any time to see these records under supervision of staff.
Children cannot be allowed into the Nursery before their scheduled start time, as this will impact our staff-to-child ratios. Parents / Carers must take their child to a member of staff, if possible their Key Person, so to register their child as ‘present’ and sign in, and so that the child can settle in. When leaving the Nursery, a member of Staff must be present to see you and your child out, and sign your child out. This is obviously to ensure the safety of the children.
In the case of separated parents, the nursery should be informed as to which parent will be picking the child up. Parents must be reminded that both of them have equal responsibility, so neither parent can be refused the collection of their child unless the Nursery is provided with a legally binding document stating otherwise. Whizz Kidz will always make the child’s welfare the number one priority, and in such situations the Nursery will seek advice from children’s social care and the police.
The Nursery states that only adults must pick up children from the Nursery, so if you require somebody under the age of eighteen to collect your child you have to inform Management in person prior to the collection. Whizz Kidz Management will use their discretion in such circumstances.
Late Pick Ups:
At the end of each session, it is important that children are collected on time. In the event of an unforeseeable delay, we ask that you to phone the Nursery to inform them that you will be late, and provide the predicted length of your delay. It is unfortunately necessary for us to enforce a “late pick up charge”. This involves a charge of £1.00 for every minute late. This charge helps cover additional staffing costs incurred. The Nursery obviously has an obligation to stay with any uncollected child until they are collected. If your child is not collected on time, our legally required staff ratio will be compromised, as legally two members of staff must remain on the premises until the last child has been collected. A record on the register will be kept of all children collected late.
Somebody else picking up your child:
If somebody else is picking your child up, we must be informed by you in person or by telephone of the name of the person picking up. The Nursery also requires this person to provide either the Pass Word or photo ID to verify their identity.
If for whatever reason, any child is left uncollected, and after a reasonable duration of time, Social Services have to be contacted in order to protect the child.
These guidelines will form part of the whizz kidz nurseries policy and procedures, and must be adhered to at all times by all staff
The aim is to ensure that all children are picked up on time and escorted back to the setting in a safe and orderly fashion, and to provide a back-up plan in cases of emergency/problems during pick-up from schools/pre-schools .
Where children are escorted between school premises and the setting, the following procedures will be carried out. The procedures are agreed between the parents, local Pre-School, and our setting to ensure that each child is cared for safely at all times.
We aim to ensure that each child is cared for safely, whilst being escorted between the two settings. We inform children and staff of road safety and awareness of their surroundings. Each member of staff is made aware of the collection process and how to deal with any concerns raised by the children, parents, Setting or Pre School/. To have a good relationship with the preschool is essential.
- A clear agreement will be reached between the parents/carers, the setting and the Pre-school/School about when responsibility for children’s safety is officially transferred. which is signed as part of an agreement
- The Manager will ensure that a thorough risk assessment is carried out and regularly reviewed, according to the provisions of the risk assessment policy.
- Staff must always arrive at the school/pre-school before the children are let out of class.
- Before leaving the setting , staff must check the diary for details of any changes to pick-up arrangements made by parents/carers on each day.
- Individual pick-up registers must be updated to clearly show these changes, and to show that all the children are accounted for before leaving the school/preschool .
- Setting’s pick-up register must contain each child’s full name room and practioner’s name.
- One staff member should always take a mobile phone each day to relay messages to and from the setting if necessary.
Whizz Kidz acknowledges and embraces and values the uniqueness and individuality of all children and people, and they all have an equal right to access nursery facilities. Whizz Kidz staff ensure all children have the opportunity to reach to their full potential whilst ensuring children and their families are treated fairly regardless race, gender, disability, age, family circumstances, religion or sexual orientation.
Whizz Kidz Nurseries celebrates diversity and works with parents to ensure that every child is able to access nursery care and education that enhances their learning and development.
The Nursery will make any reasonable adjustments to ensure that the setting is accessible to all children and families.
The Nursery welcomes linguistic diversity and strives to provide learning experiences which develop both the first languages and English for bi-lingual and multi-lingual children. The Nursery displays positive images of people from diverse backgrounds through posters, books, displays, and toys.
The nursery welcomes staff from all areas of the community and from diverse backgrounds. We will not discriminate against age, gender, sexual orientation or race, and all staff are briefed on the equal opportunities policy during their induction.
Full details of Whiz Kidz Nurseries fees and charges are available within the terms and conditions of our Contract. All fees are reviewed annually.
Current fees: Fees are calculated on the number of sessions per month and in accordance with the chargeable fees list, payable by the 1st working day of the month to which they relate to.
Holding refundable deposit: We currently charge a holding deposit of 2 weeks fees in respect of any early cancellation or non-payment, refundable upon conclusion of any contract and the cessation of the child care.
Term: minimum 3 months
Charges for late collection of the Child:
£1.00 per minute per child that you are late in collecting the Child/ren
Notice required to terminate this contract:
One month (whether it is you or us who wishes the Child to stop attending, one month’s written notice is required to be given)
Preferred payment method:
Online transfers/Standing orders
Other – specify
Formation of the contract:
A contract for the Services will be formed between you and us once you have given us a signed, fully completed, registration form, £50 per family non-refundable registration fee and we have confirmed to you in writing that your application for a place has been successful.
These terms and conditions govern the contract between you and us for the Services.
In the case of any uncertainty as to which terms apply, these terms and conditions will apply.
Duration of the contract
The contract shall last until it is terminated by either you or us giving to the other, in writing, at least one month’s notice. However, the contract can, in some circumstances be terminated immediately under clause 18.
You are liable for the fee during the notice period.
Suspension of the Services
The Services may be suspended (meaning the Child is temporarily not able to attend the nursery) in the circumstances set out in our Critical Incident Policy or in the circumstances set out in clause 19. If the Services are suspended for a period of more than one month, either of us may terminate the contract by giving the other one month’s written notice.
Charges and Payment
You shall pay the charges as set out in Part A.
Charges are due even if the Child is absent.
We will charge for bank holidays and/or staff training days.
VAT is not charged on nursery fees (nursery provision is an exempt supply for VAT purposes).
Extra hours (or parts of an hour) will be charged for (at the ruling rate) and must be booked and paid for at least 24 hours in advance.
The charges must be paid monthly in advance, by the first working day of the month. A fee of £50 is charged for any returned item by the bank.
All payments must normally be made by childcare vouchers, online transfers (standing order) credit/debit cards. No payment shall be deemed to have been made until it is cleared into our bank account. If a cheque bounces, or payment fails, we may charge a reasonable administration fee currently £20.
We review or fee’s structure periodically. We will give you reasonable written notice of any such increase.
Without restricting any other legal right that we may have, if you fail to pay us on time, we may:
Charge you a reasonable administration fee currently £30; and
Suspend all Services until payment has been made in full, which will include the suspension of the Child, or even terminate the contract permanently.
If you owe us any money, and make a claim against us, we may set off what you owe us against what you are claiming from us.
Reducing sessions/Increasing sessions
You are required to give us one month’s written notice of a reduction/increase in the number of sessions you require.
Free nursery education
If you wish to take up your free nursery education, you are required to complete and sign a Parental Declaration on a termly basis, detailing how and when you will take up the free sessions.
Our charges will not be made in respect of the free sessions as detailed in the Parental Declaration, but we are entitled to make a reasonable charge for meals or additional activities provided during any free session.
Meals/ Snacks are charged at the rate of £4 per session. You may bring cold snacks / food.
Funded spaces are uncapped, subject to availability, provided on a first come first serve basis, and distributed through 5-hour sessions. 15 hours (where applicable) may be distributed over 3 x 5-hour sessions.
Termination for breach of contract, or bankruptcy/insolvency
Without restricting any other legal rights which the parties may have, either party may terminate the contract without liability to the other immediately on giving written notice to the other if:
The other party fails to pay any amount due under the contract on the due date for payment and remains in default for  days or more; or
The other party commits a material breach of any of the terms of the contract and (if such a breach is capable of being remedied) fails to remedy that breach within 30 days of that party being notified in writing of the breach; or
The other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed either unable to pay its debts or as having no reasonable prospect of so doing, in either case, within the meaning of section 268 of the Insolvency Act 1986.
On termination of the contract for any reason:
You shall immediately pay all of our outstanding unpaid invoices, in respect of Services supplied but for which no invoice has been submitted, we may submit an invoice, which shall be payable immediately on receipt; and
Any clause in these terms and conditions which implicitly is intended to survive termination shall continue in force.
Events that are beyond our control
If any event beyond our reasonable control (e.g. a fire, flood, E-Coli outbreak, strike, civil action, act of terrorism, war etc.) occurs, for which we have business interruption insurance, we may close the nursery without liability to you and we will not charge you for the fees for the time the nursery is closed. We will keep you informed, in such an event.
If it is, in our reasonable opinion, necessary or in the interests of the Child to do so, we may close the nursery even though our business interruption insurance will not cover us for the closure. In these circumstances, we will charge you for the time the nursery is closed. For example, we may close because of severe weather conditions (see Adverse weather policy), outbreak of flu, swine flu or other illnesses etc.
FIRE EVACUATION / CRISIS SITUATION POLICY
Responsible Person – Margaret O’Neil
In the event of a fire, the person who discovers the fire will sound the alarm, and the building will be evacuated. The safety of all children and members of staff is the main priority.
• The person raising the alarm will phone 999 and alert the fire brigade, before attempting to extinguish the fire themselves with the fire extinguishers.
• The most senior member of staff (Manager / Deputy Manager) will be responsible for collecting the Emergency Contact Folder, the phone, the register, and medication.
• All staff are to alert each other by shouting “FIRE”
• Keep the children calm, and evacuate all children via the nearest exit. This will be either via the Front Door, and then out the Front Gate, or via the Back Door and then via the Side Gate around the side of the Nursery and then out the Front Gate.
• The Fire Assembly Point, is across outside the Front of the Nursery, against the fence.
• The Manager / Duty Manager will be responsible for sweeping the building.
• The register will be taken to ensure all staff and children are present.
• No one can re-enter the building unless the Fire Brigade advises that it is safe.
• If the Nursery is unable to continue to operate after the fire, parents will be contacted for collection.
- The Nursery Manager or Deputy Manager will complete a Fire Evacuation Form
- An internal investigation is to be completed as to the cause of the fire, so to prevent any further incidents.
- The Fire Risk Assessment will be reviewed. Important points:
- All exits must be kept clear at all times.
- The safety of the children and staff takes priority before attempting to extinguish a fire.
- Everyone should be aware of the location of fire extinguishers and fire blankets.
- Practice evacuations / fire drills, are to be done at least once every three months, and the results are to be recorded in the Fire Log book (time taken, number of staff, and number of children etc.). During practice evacuations, children do not have to be taken outside the building (to avoid putting the children at unnecessary risk), but they must be assembled by the door still.
- The Nursery Manager will be responsible for the implementation of fire procedures, whilst the Nursery Manager and Deputy Manager will be responsible for ensuring exits, signs etc. are displayed according to Fire Inspectors’ requirements and that all fire equipment is checked annually.
NOTE: In case of a crisis situation, e.g. a bomb scare, in which an evacuation is necessary, an evacuation will take place in the same manner as a fire drill, except the Meeting Point will be Whizz Kidz Nurseries Carshalton.
NOTE: In case of lock down due to a threat within close proximity of the nursery, all doors and windows will be locked, and the children will be moved away from the doors and windows and kept calm. Staff will standby for updates, alerts and advice on the news, social media, or from emergency services.
On your child’s first day attending the Nursery, you will be provided with a “First Day Diary” with their “Key Person’s” name. Parents are encouraged to phone the Nursery throughout the day as often as they like, so to be updated on their child’s progress and for their own piece of mind.
Each child will be provided with a peg for their coat, with each peg displaying their name and their photo.
An allocated space will be provided for each child, so that all work completed during the day can be stored there, along with their First Day Dairy. The First Day Diary allows the child to share with their parents / carer everything they did on their first day.
When necessary, each child will be provided with a Home Link Book, which informs parents/carers of things like nappy changing, naps etc. and general care provided by their Key Person.
As and when a child moves onto “Big School”, transfer documents will be transferred to the school in conjunction with Early Years Guidelines. Nursery staff working with the children who are moving onto school will also liaise with Reception Teachers at the Transition Meeting.
If you decide to end your child’s time attending Whizz Kidz Nurseries, your child’s Key Person is responsible for providing the parents / carers with any work completed by the child left at the Nursery, plus any provisions provided.
If a child does not attend the Nursery for the duration of their notice period, the previous mentioned items will be sent to their home address. To ensure the Nursery’s continued improvement, we ask all parents leaving the Nursery to complete a feedback questionnaire.
The Nursery strives to provide the greatest level of health and safety at work for all employees, and this is also key to improving our efficiency as a business.
The Nursery will be responsible for:
• Providing adequate control of health and safety risks in work related activities, and safe and healthy working conditions;
• Consulting with employees on matters of health and safety;
• Providing and maintaining safe plant and equipment;
• Ensuring safe handling and use of substances;
• Providing information, instructions and supervision of employees;
• Ensuring all employees are competent to complete their tasks, and to provide adequate training;
• Preventing accidents and preventing cases of work-related illness;
• Reviewing and revising this policy if necessary.
HEALTH AND SAFETY PROCEDURE
The overall responsibility for health and safety is that of the Nursery Manager
The daily responsibility for ensuring the policy is put into practice is the shared responsibility of the Nursery Manager, the Duty Manager, and Staff.
All employees have to:
• Co-operate with management on and adhere to health and safety matters;
• Take reasonable care and responsibility of their own health and safety;
• Escalate all health and safety concerns to Management.
HEALTH AND SAFETY RISKS ARISING FROM WORK ACTIVITIES:
• Risk assessments will be completed by the Nursery Manager.
• Risk assessments results will be reported to the Nursery Owner.
• Required actions as a result of risk assessments will be approved by the Nursery Manager, who will ensure the actions are implemented, and that they result in reduced risk.
• Risk assessments are to be reviewed every 12 months or whenever work activities change.
CONSULTATION WITH EMPLOYEES:
• The representative of the employees is the Nursery Manager, who will provide consultations with employees.
SAFE PLANT AND EQUIPMENT
• The Nursery Manager and Staff will be responsible for identifying any equipment/plant in need of maintenance. Any problems with equipment / plant should be reported to the Nursery Manager and/or Nursery Deputy Manager.
• The Nursery Manager and Nursery Deputy Manager will both be responsible for ensuring maintenance procedures are drawn up, and implemented, and that any new plant and equipment meets health and safety standards before purchased.
HANDLING AND USE OF SUBSTANCES:
• The Nursery Manager is responsible for identifying all substances which need a COSHH assessment.
• The Nursery Manager is responsible for undertaking COSHH assessments.
• The Nursery Manager will be responsible for ensuring that all actions identified in the assessments are implemented.
• The Nursery Manager is responsible for ensuring that all relevant employees are informed about the COSHH assessment.
• The Nursery Manager is to check that new substances can be used safely before they are purchased.
• Assessment will be reviewed every 12 months or when the work activity changes, whichever is soonest.
INFORMATION, INSTRUCTION AND SUPERVISION
• The Health and Safety Law poster is displayed in the Office.
• Health and Safety advice is available from the Nursery Manager or the Nursery Deputy Manager, or phone 0845 408 9577.
• When appropriate, supervision of young workers and/or trainees will be organised by the Nursery Manager.
COMPETENCY FOR TASKS AND TRAINING
• Induction training will be provided for all employees by the Nursery Manager and / or Nursery Deputy Manager.
• Job specific training will be provided by the Nursery Manager.
• Specific jobs requiring special training will be provided through Local Authority training courses.
• Training will be organised by the Nursery Manager.
ACCIDENTS, FIRST AID AND WORK-RELATED ILL HEALTH:
• The First Aid box is kept in the kitchen.
• The appointed person(s) first aider’s: Ofsted legal requirements that there is one member of staff on the premises that old a currently Paediatric First Aid Certificate. This will be adhered to.
• All accidents and cases of work-related ill health are to be recorded in the accident book. The book is kept in the Office.
• The Nursery Manager is responsible for reporting accidents, diseases and dangerous occurrences to the enforcing authority. An investigation will be carried out by the Nursery Manager if serious accidents resulting in death or serious injury or near misses will be reported to:
RIDDOR- www.hse.gov.uk/riddor phone-0845 300 9923 and Ofsted- 0300 123 1231
• To check our working conditions, and ensure our safe working practices are being followed we will carry out spot checks, investigate any accidents or ill health and ensure COSHH procedures are put in place so that all staff are aware of health and safety procedures.
• The Nursery Manager is responsible for investigating accidents.
• The Nursery Manager is responsible for investigating work-related causes of sickness absences.
• The Nursery Manager is responsible for acting on investigation findings to prevent a recurrence.
EMERGENCY PROCEDURES FIRE AND EVACUATION:
• The Nursery Manager is responsible for ensuring the fire risk assessment is undertaken and implemented.
• Escape routes are checked by the Nursery Manager every six weeks.
• Fire extinguishers are maintained and checked by a competent Fire Safety Officer every year.
• Alarms are tested by competent electrician yearly.
Whizz Kidz Nurseries aim to develop children’s skills in all areas of learning using the Early Years Foundation Stage (EYFS) as a working document to aid practitioners. The Statutory Framework for the Early Years Foundations states that by the end of the EYFS, children should:
“children recognise that a range of technology is used in places such as homes and schools. They select and use technology for particular purposes”
In order to support children in acquiring these skills, Whizz Kidz Day Nursery will endeavour to provide children with age appropriate resources that promote the use of technology to enhance children’s learning experiences. All children and babies have access to resources such as musical/ light up toys, cause and effect toys, digital camera, computer and defunct equipment amongst many other resources.
Whizz Kidz Day Nursery welcome donations of any defunct ICT equipment from staff, parents and carers to enhance children’s role play.
When children are using ICT, staff take into account DATEC’s principles for good practice:
Ensure an educational purpose
All resources at Whizz Kidz Day Nursery are specifically chosen for their educational value to the children.
Although Whizz Kidz Day Nursery understands that children enjoy playing alone as well as collaboratively with others, we actively encourage children to show understanding, interact and share with their peers when using any resource.
Integrate with other areas of the curriculum
ICT is embedded into all areas of the curriculum through adult initiated learning as well as child initiated learning. We ensure that children have access to a wide range of resources.
Ensure that the child is in control
Children are never forced to partake in anything that they do not want to do. Whizz Kidz Day Nursery discourage the use of technology, in particular computer games which a child can fail at.
Choose applications that are transparent
All learning experiences that the children are provided with are achievable and easy for the children to understand. Whizz Kidz Day Nursery understands the importance of giving the children achievable targets to promote self-esteem.
Avoid applications containing violence or stereotyping
Whizz Kidz Day Nursery endeavour to ensure that all resources in the setting are free from any violence and stereotyping. We provide resources with positive images which reflect the diversity of our community.
Be aware of health and safety issues
Whizz Kidz Day Nursery sees the children’s health safety as of paramount importance. We understand that prolonged use of inactive ICT equipment such as a computer can lead to health problems such as obesity, we therefore limit the children’s time on these apparatus to twenty minutes as suggested by DATEC. All internet sites will be vetted by staff to ensure their appropriateness before children are able to access them.
1. Radicalisation refers to the process by which a person comes to support terrorism and forms of extremism leading to terrorism.
2. Extremism is defined by the Government in the Prevent Strategy as:
Vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. We also include in our definition of extremism calls for the death of members of our armed forces, whether in this country or overseas.
3. Extremism is defined by the Crown Prosecution Service as:
The demonstration of unacceptable behaviour by using any means or medium to express views which:
- Encourage, justify or glorify terrorist violence in furtherance of particular beliefs;
- Seek to provoke others to terrorist acts;
- Encourage other serious criminal activity or seek to provoke others to serious criminal acts; or
- Foster hatred which might lead to inter-community violence in the UK.
4. There is no such thing as a “typical extremist”: those who become involved in extremist actions come from a range of backgrounds and experiences, and most individuals, even those who hold radical views, do not become involved in violent extremist activity.
5. Pupils may become susceptible to radicalisation through a range of social, personal and environmental factors – it is known that violent extremists exploit vulnerabilities in individuals to drive a wedge between them and their families and communities. It is vital that school staff are able to recognise those vulnerabilities.
6. Indicators of vulnerability include:
- Identity Crisis – the student / pupil is distanced from their cultural / religious heritage and experiences discomfort about their place in society;
- Personal Crisis – the student / pupil may be experiencing family tensions; a sense of isolation; and low self-esteem; they may have dissociated from their existing friendship group and become involved with a new and different group of friends; they may be searching for answers to questions about identity, faith and belonging;
- Personal Circumstances – migration; local community tensions; and events affecting the student / pupil’s country or region of origin may contribute to a sense of grievance that is triggered by personal experience of racism or discrimination or aspects of Government policy;
- Unmet Aspirations – the student / pupil may have perceptions of injustice; a feeling of failure; rejection of civic life;
- Experiences of Criminality – which may include involvement with criminal groups, imprisonment, and poor resettlement / reintegration;
- Special Educational Need – students / pupils may experience difficulties with social interaction, empathy with others, understanding the consequences of their actions and awareness of the motivations of others.
7. However, this list is not exhaustive, nor does it mean that all young people experiencing the above are at risk of radicalisation for the purposes of violent extremism.
8. More critical risk factors could include:
- Being in contact with extremist recruiters;
- Accessing violent extremist websites, especially those with a social networking element;
- Possessing or accessing violent extremist literature;
- Using extremist narratives and a global ideology to explain personal disadvantage;
- Justifying the use of violence to solve societal issues;
- Joining or seeking to join extremist organisations; and
- Significant changes to appearance and / or behaviour;
- Experiencing a high level of social isolation resulting in issues of identity crisis and / or personal crisis.
PREVENTING VIOLENT EXTREMISM –
ROLES AND RESPONSIBILITIES OF THE SINGLE POINT OF CONTACT (SPOC)
The SPOC Whizzkidz Nursery, who is responsible for:
- Ensuring that staff of the school are aware who is the the SPOC in relation to protecting children from radicalisation and involvement in terrorism;
- Maintaining and applying a good understanding of the relevant guidance in relation to preventing children from becoming involved in terrorism, and protecting them from radicalisation by those who support terrorism or forms of extremism which lead to terrorism;
- Raising awareness about the role and responsibilities of Whizzkidz Nursery School in relation to protecting students/pupils from radicalisation and involvement in terrorism;
- Monitoring the effect in practice of the school’s curriculum to ensure that it is used to promote community cohesion and tolerance of different faiths and beliefs;
- Raising awareness within the school about the safeguarding processes relating to protecting children from radicalisation and involvement in terrorism;
- Acting as the first point of contact within the school for case discussions relating to children who may be at risk of radicalisation or involved in terrorism;
- Collating relevant information from in relation to referrals of vulnerable children into the Channel* process;
- attending Channel* meetings as necessary and carrying out any actions as agreed;
- Reporting progress on actions to the Channel* Co-ordinator; and
- Sharing any relevant additional information in a timely manner.
* Channel is a multi-agency approach to provide support to individuals who are at risk of being drawn into terrorist related activity. It is led by Police Counter-Terrorism Unit, and it aims to
- Establish an effective multi-agency referral and intervention process to identify vulnerable individuals;
- Safeguard individuals who might be vulnerable to being radicalised, so that they are not at risk of being drawn into terrorist-related activity; and
- Provide early intervention to protect and divert people away from the risks they face and reduce vulnerability.
The Nursery is committed to providing excellent facilities for children to play, learn and develop around the areas of learning:
• Personal Social and Emotional Development
• Physical Development
• Communication and Language
• Understanding the World
• Expressive Arts and Design
The nursery operates a Key Person system each child will be allocated a Key Person on confirmation of their attendance at the setting. There are opportunities during the children’s settling in sessions for parents and carers to discuss any learning requirements with their child’s Key Person.
The Nursery also provides the family with a form to fill in regarding their child’s interest’s likes and dislikes as this will enable their Key Person to plan learning activities around the children’s interests to encourage them to continue to be motivated and eager to play. Children have plenty of opportunities for self-initiated and adult led learning experiences both indoors and outdoors.
All children are provided with a booklet called their learning journey. Children have an opportunity to contribute to this also. Key Persons will include written observations, photographs and craft to which is linked to the Early Years Foundation Stage.
All Key Persons write a report each term about each child’s individual learning and development; also every half term the child’s next steps of learning will be discussed with the parents.
All children’s likes and dislikes are taken into account when planning for learning experiences; learning experiences are differentiated to include all children regardless of gender, ability, race, SEN, age and language.
As well as daily feedback from children’s Key Persons, an annual open evening will be planned to parents to discuss any area of their child’s development.
The Nursery understands that all children develop at different stages. If a child’s progress in any prime areas give cause for concern, practitioners must discuss this with the child’s parent and/or carers and agree how to support the child. Practitioners must consider whether a child may have special educational needs or disability which requires specialist support. The Nursery INCO Co-ordinator is able to advise staff and parents/carers if they do have concerns about any child’s development. Working with families we are able to liaise with outside agencies to provide support for any children who may have a delay in an area of their development.
This policy has been devised to ultimately protect staff and children attending the nursery. Whizz Kidz Nursery understands that there may be times during the day that staff may be left alone with the children. To ensure that staff and children are not left in vulnerable situations the following guidelines should be followed:
• Good communication should ensure that all staff is aware of each other’s intentions and whereabouts. Staff should inform their colleagues if they intend to leave the room, even for a short period of time. This gives them the opportunity to seek cover if necessary.
• Staff should ensure doors are open when nappy changing and toileting whilst maintaining children’s privacy.
• At least two people must be on the premises at all times, and at least one senior member of staff must be present at all times.
• Staff should ensure that they are appropriately placed around the nursery at all times to maintain the safety of the children; this may mean staff and child merging when necessary.
• Staff should be aware that the safety and wellbeing of the children is paramount staff should use their initiative when attending to minor occurrences.
For children who attend Whizz Kidz Nursery, the Nursery will be responsible for providing water and cow’s milk throughout the day, along with Breakfast, Lunch, and Tea, depending on whether they stay for a morning session, an afternoon session, or whole day. Lunch and Tea will be hot meals.
The Nursery promotes good hygiene practises and encourages the children to wash their hands before meal times.
Children’s medical and personal dietary requirements are recorded and individual placemats are provided with clear instructions of Dietary needs.
The dietary rules of religious groups and also of vegetarians/vegans are met in appropriate ways.
Fresh drinking water is provided to all children, and older children will have access to fresh water and cups.
The nursery has a refrigerator and a microwave to heat up food, plus full cooking facilities. Checks are carried out with a food probe to ensure food is heated to the correct temperature. Food preparation areas are strictly cleansed before and after every meal, snack and cooking time and recorded daily.
The Nursery provides all meals inclusive, and staff are available at all times to discuss diets, weaning and ideas to encourage children to eat well. Staff are required to monitor each child’s diet and liaise with parents.
Common foods that cause allergic reactions should not be provided in case “food swapping” occurs (i.e. peanuts/peanut butter/shellfish/nuts etc.). An allergy list is available to all staff displayed in the kitchen area and is kept up to date accordingly as parents provide information. All parents are responsible for filling in an allergy form for their child and keeping the nursery informed or any changes.
In house Training is provided and offered to members of staff in order to maintain food standards
The Nursery has an obligation to inform Ofsted within 14 days of any food poisoning affecting two or more children looked after by the Nursery.
The Nursery will provide all nappies and lotions/creams which will be stored at the nursery.
Nappy changing units are cleaned with paper towels and sterilising solution after every nappy change.
Nappy cream is only applied if parents have requested and this or that the parents have authorised a known cream for the nursery to use if staff felt that child needed cream at Nappy Time.
All staff use disposable gloves whist changing nappies, toilet training, handling accidents including all bodily fluids. These gloves will be provided by the nursery and disposed of in a sanitary bin which is changed daily.
Home Link Books are used to record nappy changes, time of change and result of change i.e. wet, and parents will be informed when supplies are low so replacements can be arranged.
Staff will change the child’s clothes if and when required ensuring the child is made comfortable and clean. A change of clothing form will be completed when a child’s clothing is changed.
Only staff that have current up to date police checks (CRB/DBS) will change nappies, clothes and assist with toileting.
At the time that toilet training is introduced, staff will work closely with parent’s wishes to suit their child’s individual needs. Plenty of clothes are required including socks, pants, vests, tops etc. to allow for accidents – all clearly named.
Historically it has not been uncommon for nursery staff to offer babysitting services to nursery clients, outside of nursery working hours. This policy has been introduced to provide clarification of some key points regarding private arrangements between staff and parents/carers.
- It is up to the individual staff member if they wish to baby sit for the children from the setting in their own time. This arrangement is to be made with that member of staff and the parent/carer outside of working hours and must not interfere with the operation of the nursery
- Staff members should carefully consider the potential consequences of such arrangements and whether their professional role will in any way be compromised.
- The Nursery will not be responsible for any private arrangements or agreements that are made
- Out of hours work arrangements must not interfere with staff members’ employment at the Nursery.
- Confidentiality of employment must be adhered to and respected at all times
- Parents should be aware that other adults accompanying the babysitter may not have the relevant Criminal Records Bureau clearance, and it may not be appropriate for them to care for children
- The Nursery will not be held responsible for any health and safety or other issues that may arise from these private arrangements
- The nursery has a duty to safeguard all children whilst on our premises and in the care of our staff, but this duty does not extend to private arrangements between staff and parents/carers outside of nursery hours
- In some cases staff members are allowed to take children straight from the nursery to the child’s home for them to baby sit. In this case you will need to sign a ‘Permission to Take a Child Home Form’ in which you accept that the nursery can not be liable or responsible for any occurrence or eventuality, once your child has left our premises. If a form is not signed prior to this then we cannot let that member of staff take your child off the premises
The Nursery has a legal requirement to inform Ofsted of the following changes:
- Any changes in the address of the premises of which childcare is provided
- Any changes to the address of the premises; to the premises which may affect the space available to them and the quality of the childcare available to them; in the name or address of the provider, or the providers other contact information to the person who is managing the early years provision or in the persons aged 16 year
For any activities taking place off the nursery site a specific risk assessment will be undertaken by Margaret O’Neill or the Management Team. The risk assessment will detail the safest route to the destination, these plans are available from the office and are to be collected before going on an outing highlighting any risks found. If there are found to be major risks then the children will not visit. Risk assessments will be reviewed yearly or sooner if changes to the destination have been made Staff are responsible to assessing risks once they have arrived at the destination, if any risks that are found that cannot be resolved / removed the children and staff will return to the nursery.
To ensure safety of children when outside the Nursery the children will be provided with:
- Fluorescent bibs
- Ring holders
All members of staff are suitably trained to deal with the children and that one member of staff will be first aid qualified. It is also our policy that at least one member of staff will have a mobile phone on them in case of any emergencies, carry a first aid box and any medication the children may require.
Only children whose parents have signed the consent forms will ever be taken on trips. Snacks and refreshments will be provided as required by the Nursery taking into account any allergies etc.
At Whizz Kidz Nursery we always respect child’s parents / carers as the child’s first and most important carers /educators.
Parents are provided with the information on how to access the nurseries policies which all parents must sign to say that they agree with them. A copy of the Nursery Policies are available in the nursery reception and on the Nursery Website. Any information regarding the Nursery Policies can be requested and discussed with the Nursery Manager if you have any concerns.
We aim to work closely with all our parents with children aged between 3months and 2 years having a Home Link Book to ensure good communication between the Nursery and parents / carers.
Each room has a whiteboard which explains the daily routine and the type of activities for that day, and any food and drink being provided. All staff wear name badges and photos are displayed on the front door.
The Nursery has a general Notice Board in the Entrance Foyer which provides a copy of the Complaints policy and Ofsted address. A copy of the Nursery Policies is provided on a shelf in the main foyer.
Within our settling in sessions we offer parents the opportunity of one to one discussions which involves completing the registration forms. This gives parents an opportunity to share all information about their child to the Nursery and to discuss their child’s individual needs so that we can prepare parents /carers and child for that special start day at Nursery. It also gives the parents / carers an opportunity to build relationships between the staff and management.
We work with parents on children’s routines as we know how important it is to bring their routine into the Nursery of continuity of care. We also ask parents to fill in a development form about their child to ensure the staff can continue this care within the Nursery.
Regularly newsletters are available to all parents to keep you informed on the nursery’s news and keep you updated on any changes or requests relating to your children development needs.
Staff are always available to talk to you about your child’s progress. If you do not regularly see your child’s Key Person due to staff shift patterns then all parents are welcome to make an appointment to see them at any time.
If a parent wishes to make a complaint please refer to the Complaints, Comments and Suggestion Policy.
We welcome all parent contribution within the Nursery and have a parent rota so that you can share a part in your child’s day at the nursery. We also offer Family days so that all the family can share with your child their learning experiences at the Nursery.
Once a year we have a Parent Evening so that you have an opportunity to speak to your child’s keyworker regarding their progress at the Nursery.
Every Term parents /carers will receive a Termly Review on their child’s developmental progress.
Whizz Kidz Nursery are strong believers that children learn through play and follow a child led curriculum:
- Whizz Kidz Nursery follows a child led curriculum offering a range of adult led learning experiences throughout the day.
- Children are never made to take part in any learning experiences.
- All adult led learning is playful and planned around children’s interests in order to engage them.
- Adult led learning experiences are incorporated into the daily routine and children can access these if they wish.
- Groups are arranged to encourage free flow play and children have access to all seven areas of learning at all times.
- Whizz Kidz Nursery understands that sometimes children play together and sometimes play alone.
- Practitioners will sensitively engage with children throughout their play in order to extend learning through open ending questioning, providing extra resources and observing to understand interests.
- Practitioners understand that children sometimes don’t want to play with them.
- The practitioner’s role in play is to provide resources, observe children and extend learning.
- Practitioners respect and accept all forms of play including gun, weapon, war and superhero play, regardless of the practitioners own views.
- Play that scares, threatens or hurts another child or damages any property will be quickly discouraged and children will be requested to cease this play and an explanation of why it is unacceptable will be given.
- Whizz Kidz Nursery continues to purchase new toys and equipment according to the needs of the children. However, we recognise that sensitive, enthusiastic practitioners are the best resource that we could provide for young children.
The Nursery has a legal requirement to ensure the property is safe and suitable for their purposes. We have specific legal requirement to inform Ofsted of any proposed changes to the premises 14 days before the event occurs. This could be any changes that might affect the space to the children and quality of childcare available to them.
The Nursery ensures that the premises and equipment are organised in a way that meets the needs of children.
• All children under the age of two years are provided with 3.5m2 per child.
• All children two years old are provided with 2.5m2 per child
• All children aged three to five years are provided with 2.3m2
The Nursery has a specific legal requirement to ensure the safety of the children, staff and others on the premises in case of fire and we have a clear defined procedure for the emergency evacuation of the premises. Fire drills will be carried out so that both staff and children become familiar with the evacuation process. All fire exits will be clearly identifiable and fire doors will be kept free from obstructions. The Nursery is fitted with a Fire System which is certificated and is checked every 12 months.
To the rear of the Nursery premises is the dedicated entrance with a ramp to assist with anybody with a disability. The Nursery premises will be cleaned on a regularly basis, rooms are kept at a temperature which ensures comfort of the children and staff, adequately ventilated and well lit.
If any maintenance has to be undertaken then we will appoint contractors who are able to work out of hours, however if emergency maintenance is required then the children will be moved to another part of the property so that the work can be carried out.
The Nursery has Public Liability Insurance which is displayed in the Entrance Lobby.
The Nursery premises will be only used solely by the Nursery during the hours of operation. The Nursery premise has an equipped kitchen to provide healthy breakfast, snacks, drinks and tea for the children.
The Nursery provides designated sleeping arrangements for children aged 2 – 5. All children requiring sleep will be provided with their own bed linen.
The Nursery provides at least one toilet and one basin for every ten children over the aged of two, and the nursery has designated areas for nappy changing.
The premises provide a separate Office where confidential information and records are held.
The Nursery premises provides for separate area for cleaning and laundry provisions.
All equipment used is taken into account when calculating floor space for children.
The Nursery will ensure that all children have identified storage for records, toys and personal belongings.
When setting up each room the space provided for each child will be used to ensure that all children have scope for free movement and well-spread activities.
Equipment will be cleaned on a regularly basis. The Nursery will provide equipment and toys appropriate for the ages of children. The nursery carries out risk assessments on all resources to ensure suitability. Toys are cleaned on a weekly basis to sustain cleanliness; however, if toys become contaminated then they are cleaned immediately.
It made clear to all staff that it is their responsibility to maintain safe equipment and report to manager if any defaults occur. Action will be taken for repair or replacement. Managers are responsible for purchasing and ensuring that there is enough equipment appropriate to the different stages of development.
We have a wide range of equipment, including man-made and natural materials to ensure positive images are reflected and to promote equal opportunities for learning, avoiding racial and gender stereotyping.
Toys and equipment are stored at the children’s level to promote independence.
Staff are trained and experienced in the childcare field and hold qualifications NNEB, BTec or NVQ. Non-qualified staff will be training towards their NVQ’s with a reputable training agency and under the guidance of qualified staff.
The Nursery likes to provide employment opportunities and offers apprenticeship. The Nursery is working towards all members of staff holding a relevant child care qualification.
The Nursery feels very strongly that all staff are given opportunities to obtain all relevant certificates in the operation of a Day Care provision such as Health & Hygiene and First Aid, safe guarding, etc.
We accept students training for the childcare qualification however they are closely monitored by qualified staff.
All staff are provided with monthly supervision and staff are provided with their own individual Progress File which ensures that all training needs health and well being needs are being met by the Nursery.
The Nursery holds personal information on children and is therefore required to inform the Information Commissioners Office.
• Only Management have access to staff files. All staff has access to the information kept on the children. Parents can see these records on request.
• Under the Data Protection Act information and records will be stored with regards to the “Pre-School Learning Alliance Retention Periods for Records”.
• The manager will keep Ofsted informed of any changes in staff, premises, management, illnesses or any other important information.
• The manager is responsible for all Staff CRB/DBS checks and recording the numbers and forms.
• The Nursery will display Certificate of Registration.
• The Nursery will keep a record of all risk assessment carried out and any action taken.
• All records will be kept within the premises of the Nursery in a locked filing cabinet.
• The Nursery will inform all parents / carers of any notified Ofsted inspections.
• The Nursery will provide all parents / carers with a copy of the Ofsted Inspection Report.
The nursery has an effective system in place to ensure that all practitioners and other people aged 16 or over likely to have regularly contact with children are suitable to do so.
The Nursery expects all people connected with their provision who work directly with children to declare to them all convictions, cautions, court orders, reprimands and warning which may affect their suitability to work with children.
In order to achieve Safe Recruitment:
- Members of staff paid / unpaid will be CRB/DBS checked (Criminal Records Bureau) and will not be able to work within the Nursery unsupervised until completed.
- 2 References will be requested. These will be followed up with a phone call
- Full employment history will be requested and any gaps within their history will be investigated and explanations required.
- Evidence of Relevant Qualifications and identification will be requested.
- Applicant will be interviewed by Management and a Senior Practitioner.
When a candidate is offered a position within the Nursery they will be placed on a period of Probation for 6 months.
The new Member of Staff will undertake a 1 week induction period to ensure that all relevant information, policies, procedures and good practice are provided
The new Member of Staff will receive a copy of all Policies and Procedures and Management will complete a Staff Progress File which will include all Supervision, Training, Well Being and Yearly Appraisals.
On the First day of Induction Management will complete a Staff File so all relevant information regarding the member of staff are accessible.
All agency / students / volunteers will receive the nursery induction process and will abide by the Nursery policies and procedures. All non-permanent staff will never be left unsupervised at any time.
The nursery has an effective system in place to ensure that all practitioners and other people aged 16 or over likely to have regularly contact with children are suitable to do so. The Nursery expects all people connected with their provision who work directly with children to declare to them all convictions, cautions, court orders, reprimands and warning which may affect their suitability to work with children. In order to achieve Safe Recruitment:
- Members of staff paid / unpaid will be DBS checked and will not be able to work within the Nursery unsupervised until completed.
- 2 References will be requested. These will be followed up with a phone call
- Full employment history will be requested and any gaps within their history will be investigated and explanations required.
- Evidence of Relevant Qualifications and identification will be requested.
- Applicant will be interviewed by Management and a Senior Practitioner.
- Members of staff will be disqualified from employment if they abide in the same household as a disqualified person, in accordance with Ofsted’s framework.
When a candidate is offered a position within the Nursery they will be placed on a period of Probation for 6months. The new Member of Staff will undertake a 1 week induction period to ensure that all relevant information, policies, procedures and good practice are provided The new Member of Staff will receive a copy of all Policies and Procedures and Management will complete a Staff Progress File which will include all Supervision, Training, Well Being and Yearly Appraisals. On the First day of Induction Management will complete a Staff File so all relevant information regarding the member of staff are accessible. All agency / students / volunteers will receive the nursery induction process and will abide by the Nursery policies and procedures. All non-permanent staff will never be left unsupervised at any time.
INLINE WITH L.S.C.B
We at Whizz Kidz believe that child protection takes priority over confidentiality and the relationship with the family.
Whizz Kidz Nurseries works within the regulations set out by the 1989 Children’s Act and will implement the fundamental principles of the Act. Every child has a right to protection from all forms of physical or mental violence, injury or abuse, neglect or negligent treatment, maltreatment or exploitation, including sexual abuse, while in the care of Parent (s), legal guardian(s), or any other person who has the care of the child.
Abuse can be defined as:
Our staff are aware of the definitions of these types of abuse and how to react to any concerns of abuse by reading through “What to do if you’re worried a child is being abused”. Staff are made aware who to talk to if they have suspicions of any abuse on inductions. Whizz Kidz seek out training opportunities for all to ensure they are capable of recognising the symptoms of any abuse, and so they act appropriately and efficiently if a case did occur.
All existing physical injuries seen by a member of staff or disclosed by a parent are documented on an existing injury form, explaining how the injury occurred outside the Nursery. All existing injury forms are reviewed regularly by the Nursery Manager.
If a child verbally discloses any form of abuse this will be carefully recorded using the child’s exact words signed by a witness if possible, and any concerns will be passed on to the Nursery Manager.
Any information, e.g. observations, body maps, etc will be passed over in case needed for investigation. The nursery will then inform social care according to the 2006 government non-statutory guidance “What to do if you’re worried a child is being abused. (DfES, 2006)”.
If Whizz Kidz staff are not satisfied with the outcome of any internal procedure, then they are aware of their duty to take their concerns directly to social care 023 92 882500.
The Nursery will share information regarding child protection with other professionals only if necessary to the child’s welfare.
The Whizz Kidz will take every step to build trusting relationships between families and staff. The nursery will inform parents of all investigations, unless of course sharing such information puts the child at risk of harm. If abuse at home is suspected, the Nursery will continue to welcome the child and family whilst any investigations proceed.
On registration to Whizz Kidz, parents/carers are requested to detail any involvement with other professionals. If however parents/carers do not state this information, the child protection co-ordinators are able to contact the joint action team -08456710271 to request information regarding any agencies working with the family. If the parent/carer does provide information regarding other professionals working with them, then the nursery will strive to work co-operatively with them. Whizz Kidz Nurseries will work with appropriate professionals and provide information relevant to keeping the child safe. Information requested may include attendance patterns, arrival times and existing injury documents. All this information is recorded for every child to safeguard more effectively.
Whizz Kidz staff are made aware during their induction of the importance of professional conduct whilst working with children at the Nursery. Children are encouraged to be independent, therefore prolonged periods of cuddling and sitting on member of staff’s laps is discouraged. Kissing of children is also discouraged and a discussion on professional boundaries with the Nursery Manager will take place if this is reported. Albeit, Whizz Kidz does understand the importance of loving close relationships fostered between children and their Key Person, and the positive effects of these relationships. We aim to provide a “common-sense approach” balancing professionalism with a caring attitude.
There may be times when Nursery staff have to use physical contact to protect a child or other persons from harm. Physical contact / force will only be used if the child or adult is in immediate danger to themselves or others. On such occasions an incident form will be completed and signed by a witness if possible. In the event that a child has had to be subjected to any physical contact /force then the child’s parents/carer will be contacted immediately and requested to sign the incident form on collection of the child.
Allegation of staff member
In the event of an allegation made against a staff member, the staff member will be immediately suspended while investigations are carried out. In order to protect all involved, the member of staff will be strongly advised not to contact anyone connected to the nursery during the investigation. The member of staff will be updated regularly by management during the investigation. All staff will have CRB disclosures at enhanced level. All persons waiting for their CRB will be supervised at all times by senior members of staff and will not become involved with toileting or nappy changing duties.
In the event that an allegation is made against a member of staff the local authority designated officer (LADO) will be contacted. The LADO will advise as to the appropriate procedures to follow during this time.
The information collated from the investigation and the outcome will be provided to Ofsted as soon as possible as reasonably practicable, but at the latest within 14 days.
OFSTED to be informed 03001231231
All staff will be talked through safer working practises, professional boundaries, physical contact and lone working on induction
Management recognise that any staff members who happen to be involved in any child protection issues may find it upsetting and distressing. Management will offer support accordingly during regular supervisions.
Supervisions are given on a regular occurrence.
The Nursery has a requirement to ensure the property is secure therefore the following security has been implemented:
- The entrance door will be locked at all times by an internal locking device.
- The entrance door will have a second security lock at the top of the door to ensure that children are unable to open the door by themselves.
- Member of staff must be responsible for opening the entrance door to allow parents/carers entry or exit.
- Rooms not accessible to the children will be locked.
- All windows will have window security locks to ensure windows cannot be opened fully.
- Whilst the children are playing in the fenced garden they will be supervised by the appropriate amount of staff. Staff will spread out over the area so that they can see all parts of the play area.
- The garden is checked for debris before the children are taken out and a form is filled in to ensure this is done.
The Nursery has a legal requirement to ensure the property is safe and suitable for their purposes. We have specific legal requirement to inform Ofsted of any proposed changes to the premises 14 days before the event occurs. This could be any changes that might affect the space to the children and quality of childcare available to them.
The Nursery has a specific legal requirement to ensure the safety of the children, staff and others on the premises in case of fire and we have a clear defined procedure for the emergency evacuation of the premises. Fire drills will be carried out so that both staff and children become familiar with the evacuation process. All fire exits will be clearly identifiable and fire doors will be kept free from obstructions.
The nursery appreciates that it may be difficult to leave your child for the first time. Therefore, we highly recommend that you complete the Settling in Sessions process before the start date to enable yourself and your child to be familiar with the surroundings.
SETTLING IN SESSIONS
Key Person identified
1 x 1hour visit with parent/carer.
1 x 1hour visit – appointment with Manager to complete paperwork
1 x 1hour visit without parent/carer
When your child first attends the Nursery extra special consideration will be given. All children are individual and it may take different amounts of time to settle into the nursery environment completely. In this period we ensure that every care is taken to make sure that your child feels safe and secure.
We aim to do this by providing Named Key Persons, allowing them their comfort blankets and teddies along with soothers if required. As the settling in period continues, we will encourage your child to leave their comforts in their named drawer so they are safe and accessible for whenever they are needed.
We aim to provide a structured day so that your child becomes familiar with the environment therefore over time they will come to understand the day within the Nursery making them feel safe and secure.
If you have any concerns at any time when your child starts at the Nursery then please come and discuss it with us. An unhappy baby, toddler or child creates an unhappy parent/carer so please come and talk to us.
When children are asleep whilst in the care of the nursery a member of staff will check on them every 10 minutes. These checks will be recorded to prove that checking has taken place. The staff member checking will write their initials next to the record of the check.
All possible attention will be given to ensure the child is both comfortable and safe in appropriate accommodation.
No children will be put down to sleep with a bottle unsupervised in order to prevent the possibility of choking therefore bottle is removed when child has fallen to sleep. Parents may provide the child’s usual security aids. Parent’s wishes will be followed relating to how the child is positioned to sleep.
We aim to be flexible and consistent with home routines with regards to sleeps especially for the under twos. We do however, urge you to be aware that nursery environment will differ from home and therefore sleep times could differ slightly.
Whizz Kidz Day Nursery has a policy that smoking be prohibited in all areas of the Nursery unless otherwise designated. The nursery is a no smoking area. The nursery staff supports this policy and will ensure that it is observed at all times. This will apply to all staff, parents/carers, visitors and contractors entering the nursery building. Staff have to thoroughly wash their hands with the antibacterial soap after smoking before returning after breaks.
Staff will not be permitted to work in the nursery under the influence of drink or drugs.
Staff will have to inform the Nursery Management if they believe any medication may affect their ability to care for children and if this is the case they should seek medical advice and only work directly with children if that advice is that the medication is unlikely to impair their ability to look after children.
If any member of staff are found to be under the influence of alcohol, drugs or have not disclaimed prescribed medication that may affect their ability to care for children they will be sent home immediately and investigations will proceed into their suitability for employment.
If any members of staff are found to be smoking inside the building, garden, parking area or forecourt then they will be reprimanded immediately and investigations will proceed into their suitability for employment.
This policy has been put in place to protect staff and the reputation of Whizz Kidz Day Nursery and applies to staff, students and volunteers.
When using social networking sites such Facebook you must:
- Always remember that you are a representative of the nursery, even out of work hours. Therefore you are responsible for showing the nursery in good light.
- Never talk about or display photos of staff without their permission and it must be regarded in a positive manner.
- Children and families must NEVER be discussed on these sites or on personal social networking accounts even with colleagues or the parents and their information must never be used.
- If you are a member of the Nursery Facebook site you must adjust your settings so that your personal information cannot be accessed through the page.
- Remember that the relationship between yourselves and parents should remain professional at all times. You would not become friends with a GP or primary school teacher on Facebook and these expectations remain the same for Nursery. If a parent tries to add you as a friend you should sensitively decline the offer.
- NEVER put photographs of the children attending the setting on social networking sites.
- Do not publish pictures or information showing or stating drunken behaviour, drug using or explicit content. Remember, you are a representative of the nursery. You should ensure that your profile is completely private and families attending the nursery have no access to your account. Please do not publish where you work on your Facebook
- Do not post that you have had a ‘bad day’ or any similar comment as it reflects badly to your colleagues who work closely with you and to parents who trust you with the care of their child, should they be able to see it. This can cause hostility and is detrimental to team morale.
These guidelines have been put in place to ultimately protect staff. Becoming ‘friends’ with parents is unprofessional, and can in a worst case scenario damage practitioners professional reputation. In some instances becoming friends with customers can lead to individuals feeling pressurised into divulging confidential information regarding other children, families, staff and management. Any breach of confidentiality can and will lead to disciplinary action and dismissal from the company.
The INCO Coordinator for the Nursery is Margaret O’Neill.
Statement of intent
We provide an environment in which all children are supported to reach their full potential.
- We have regard for the DCSF special educational needs code of practice and the disabilities discrimination act 1995 and the equality act 2010 and the children and families act 2014.
- We aim to include all children in our provision
- We provide help and support to all parents including those with children with special educational needs (SEN/ disabilities)
- We are committed to working in partnership with parents and other agencies on meeting individual needs.
- We monitor and review our policy and practice and provision and, if necessary make adjustments as required.
- We aim to meet the needs of all the children.
- We designate a member of staff to be our special needs co-ordinator (INCO) and give her/his name to parents.
- We provide a statement showing how we provide for children with SEN/disabilities.
- We ensure that the provision for children with SEN/disabilities is the responsibility of all staff members in the setting.
- We ensure that our inclusive admission practice ensures equality of access and opportunity.
- We ensure that our physical environment is as far as possible suitable for children with SEN/disabilities.
- We work closely with parents of children with SEN/disabilities to create and maintain a positive partnership.
- We ensure that parents are informed at all stages of assessment, and review of their child’s education
- We provide parents with information on sources of independent advice and support.
- We liaise with other professionals involved with the children with SEN/disabilities and their families, including transfers, arrangements to other settings and schools.
- We provide a broad, balanced and differentiated curriculum to meet individual needs and abilities,through our use of sensitive systems of observing and planning, implementing, monitoring and evaluating for all children, we also use this system for reviewing individual educational plans (IEP’S) for children with SEN/disabilities.
- We aim to ensure that children with SEN/disabilities are appropriately involved at all stages of the graduated response, taking into account their levels of abilities.
- We use a system for keeping records of all the children within the setting, including children with SEN/disabilities which are passed onto schools or other settings.
- We provide and are willing to access further resources (human and financial) to implement our SEN policy.
- We ensure the privacy of children with SEN/disabilities when providing intimate care is being provided.
- We provide in service training for practitioners and volunteers where necessary.
- We raise awareness of any specialist training the setting has to offer, eg pelican training, makaton.
- We ensure the effectiveness of our SEN/disabilities provision by collecting information from a range of sources: IEP’S reviews, staff and management meetings, parental and external agencies views inspections and complaints. This information is collated evaluated and reviewed on a regular basis.
- We provide a complaints procedure.
- We monitor our policy annually.
- We recognise these children constantly working beyond their next step of learning and IEP’S are written accordingly to support them.
- We use a system of planning, implementing, monitoring and evaluating and reviewing individual educational plans (IEP’S) for children with SEN/disabilities
Legislation link: DDA 1995, EQULITY ACT 2010, EYFS 2012. CHILDREN AND FAMILIES ACT 2014
The Nursery will ensure that the ratio for adults: children are adhered to at all times. In order to meet these requirements:
Babies from Birth to 2 years 1 adult: 3 children
2 years to 3years 1 adult: 4 children
3 years to 8 years 1 adult: 8 children
Staff/volunteers/students under the age of 17 years cannot count towards the ratio and will be supervised at all times. Students over the year of 17 on long term placements may be included in the ratios if deemed competent and responsible.
The only exception is when children are sleeping an adult does not need to be present in the room, however should be available nearby within earshot should they be needed.
If for any reason it is found that the above ratios will not be met by the Nursery then the Contingency Plan will come into practice.
- Regrouping of Children
- Re-organising of rooms and activities
- Re-deploying of other suitable staff.
- Contact other members of staff paid and unpaid not working to request their employment.
- Contact Agency Recruitment to request paid workers.
Whizz Kidz Day nursery expects the highest standards of conduct from all employees, and will treat seriously any concern that an employee may have about illegal or improper conduct.
Employees will be expected, through agreed procedures and without fear of recrimination, to bring to the attention of the manager any serious impropriety or beach procedure.
If a member of staff is not happy to approach the Manager then they can always contact the Owner on 07836188616 for further discussions,
Early Years Child Development Officer 023 92688838
OFSTED 0300123 1231
This procedure is designed to help and encourage all employees to achieve and maintain standards of conduct, attendance and job performance. Whizz Kidz Nursery is committed to ensuring that all staff at the nursery should be treated in a fair, consistent and sensitive way.
Informal action will be considered, where appropriate, to resolve minor disagreements among staff. This can be achieved at a regular staff management meeting or informally by discussion.
Where there is a more serious situation which arises, when a dispute cannot be resolved in an informal way or the manager or deputy is dissatisfied with the conduct or activities of an employee, a formal disciplinary procedure will take place.
Misconduct which may warrant action under the appropriate stage of the disciplinary procedure includes:
- Poor timekeeping or persistent lateness.
- Unauthorized absence from work.
- Wilful failure to comply with a reasonable instruction from a member of senior management
- Persistent minor breaches of health and safety requirements
- Foul or abusive language.
- Sexual or racial harassment which is not sufficiently serious to fall into the category of ‘gross misconduct’.
The list is not exclusive or exhaustive and there may be other matters which are sufficiently serious to warrant categorization and consideration as either ‘misconduct’ or ‘gross misconduct’
Any disciplinary matter will normally be dealt with using the following procedure. At every stage the employee will be given reasonable notice that a disciplinary hearing is due to take place to give them the opportunity to prepare their case, they should be given the opportunity to be accompanied by a member of staff or /union representative if they wish to do so.
Disciplinary matters will be dealt with in three stages:
- Verbal warning
- Written warning
- Notice of dismissal
- The employee will be interviewed by the disciplinary panel and the complaint explained.
- The employee will be given the opportunity to fully explain his/her case.
- After consideration by the panel and if a warning is considered to be appropriate, the employee will be:
- Told what corrective action should be taken.
- Given a reasonable length of time to rectify matters.
- Given appropriate training if such needs have been identified, and given time to implement.
- Informed of any mitigating circumstances that have been taken into consideration when reaching the decision.
- Given a warning that if improvements are not made, then further action will be taken.
- Informed that they may appeal against the decision within 5 days.
The employee will be advised that this is the first stage of formal procedure. A record of the improvement note will be kept for 3 months and after that period of time it will considered spent – subject to achieving and sustaining satisfactory performance.
Formal written warning
If further action is necessary the employee will be interviewed and given the opportunity to state his/her case.
If there is a need for disciplinary action a letter will be sent to the employee.
- The letter will contain the reason for the reprimand.
- Explain the corrective action required and the time given to improve.
- Training needs that have been identified and the timescales for implementation.
- Warn that if improvements are not made in the time given further disciplinary action will be taken which could result in a final written warning which if unheeded could result in dismissal.
- Explain that an appeal could be made against the decision within 5 days.
Final written warning
If further action is necessary the employee will be interviewed and given the opportunity to state his/her case, within 1 week.
A disciplinary action a letter will be sent to the employee.
- The letter will contain the reason for the reprimand.
- Explain the corrective action required and the time given to improve.
- Training needs that have been identified and the timescales for implementation.
- Warn that if improvements are not made in the time given further disciplinary action will be taken which could result in dismissal.
- Explain that an appeal could be made against the decision within 5 days.
If the employee fails to make the agreed improvements then the employee will be interviewed as before and if the decision is to dismiss, the employee will be given the notice of dismissal, stating reasons and given the details of the right of appeal.
If progress is satisfactory, within the time given to rectify matters the record of warnings will be destroyed
If after investigation it is confirmed that an employee has committed an offence of the following nature (the list is not exhaustive), the normal consequence will be dismissal without notice or payment in lieu of notice:
- Theft or fraud
- Ill treatment of children
- Malicious damage
- Gross carelessness which threatens the health and safety of others
- Serious incapability at work brought on by use of drugs or alcohol
- A serious breach of confidence
While the alleged gross misconduct is being investigated, the employee may be suspended, during which time he or she will be paid their normal pay rate. Any decision to dismiss will be taken by the employer only after full investigation.
At each stage of the disciplinary procedure the employee has a right of appeal and that appeal must be made in writing to the Manager and Chairman of the committee.
The procedure will be informal and the employee may have a friend/colleague or trade union official to speak for them.
- The employee will state why they are dissatisfied and may be questioned.
- The Manager and Chair will be asked for their point of view and may be asked questions.
- Witnesses may be heard and questioned by the Appeals Committee and by an employee and Deputy Manager.
- The committee will consider the matter and make its decision.
A written record will be kept.
If an employee has a grievance it should be discussed in the first instance with the Manager. If the grievance persists a management committee should be set up for the purpose of further discussion. The employee is entitled to have a colleague present. Employees’ grievances will be treated seriously and will be resolved as quickly as possible.
A grievance is a complaint by an employee about any aspect of his/her employment, e.g. nature or range of duties, conditions of service, relationships with other staff. The grievance must be one that lies within the powers of the management of the nursery to resolve, e.g. it cannot be about matters determined by national legislation.
If the matter is serious and the employee wishes to raise the matter formally, the grievance should be set out in writing. If the grievance is against the manager and the employee feels unable to speak to her directly, he/she should be able to talk to the Chair.
The Manager or Chair will call the employee to a meeting to discuss the grievance, within 5 days of the grievance being received. The employee has the right to be accompanied by a colleague or trade union representative.
After the meeting the Manager or Chair will give you a decision in writing within 24 hours.
If the employee is unhappy about the decision and wishes to appeal he/she should let the Manager/ Chair know.
The employee will be invited to a meeting, within 5 days and the appeal will be heard by an Appeals Committee. The employee has the right to have a colleague or trade union representative present.
After the meeting the Appeals Committee will give a decision, within 24 hours. The decision will be final.
Use of profanity, Verbal threats or any acts of violence will NOT be tolerated on the nursery grounds or at any events we may have.